Cookie Policy
Amigo Loans is serious in our commitment to protecting you and any data that we collect about you. We're also committed to making sure our website is easy to use, reliable and keeps everyone safe. On this page, you will find information about how and why we use cookies to improve the services we provide. And no, we don’t mean the tasty kind.
By using the amigoloans.co.uk website (our "Site") on any device, you agree that this Cookie Policy applies to that use, in addition to any other terms and conditions that apply.
We reserve the right to make changes to our Cookie Policy. Your continued use of our websites is an indication that you agree to an changes.
What are cookies and why do we use them?
When you visit our website, we use ‘cookie’ technology to make your experience simple, personalised and meaningful. These cookies are not edible, but small pieces of information which are issued to your computer or any similar device you use to access the internet e.g. smart phone, tablet or other mobile device. They are generally used to make our website work, to let us know how you’re using the site, to remember your login details, your preferences, interests, and so on.
There are different types of cookies, and they can be differentiated by their origin, function and lifespan. Some are set by us and some are set by third parties who we work with. Here are the important characteristics of the cookies we use:
- First party cookies are cookies that are placed by us, while third party cookies are placed by a website other than the one you are visiting. It’s important to know that we do not control the collection or further use of data by third parties.
- Essential cookies are cookies that keep our website running smoothly. They are necessary as they enable you to use the features on our site and allow you to move around from page to page.
- Performance/analytics cookies let us know how many people visit our site, what pages they spend the most time on and alerts us of any errors. These cookies are incredibly important as they give us the tools to help build a site that’s best for our customers.
- Functional cookies allow us to remember people that have already been to our site and their preferences (e.g. language, region, login, and so on).
- Targeting/advertising cookies enable us to send you meaningful and personalised advertising
- Session cookies are temporary cookies that are erased once you close your browser while persistent or permanent cookies stay on your device until you manually delete them or until your browser deletes them based on the duration period specified in the persistent cookie file
If you’d like to know more about cookies, you can find this information on www.allaboutcookies.org. Please note that Amigo has no affiliation with, and is not responsible for, this third-party website.
What types of cookies do we use?
| Cookie | First Party or Third Party? | Duration | Purpose |
|---|---|---|---|
| Essential: these cookies are necessary to help process applications, ensure our Site is functioning correctly and to allow users to access specific service functionality. | |||
| ShowAppDownloadBanner | First Party | Deleted at end of each session | This cookie lets us know if you’ve acknowledged a banner that we’ve shown you |
| Validation | First Party | Deleted at end of each session | These cookies are set once you complete our date of birth validation when following a bespoke application link. They allow you to continue with the application without further validation being required. |
| Validation_legacy | |||
| fullcss | First Party | 23 days | To improve the performance of our Site, this cookie checks whether scripts have already been cached by your browser. |
| AMIGOWEBANALYTICS | First Party | 21 days | This cookie allows us to use our internal analytics software, which helps us improve your customer experience. |
| AMIGO:TPI | First Party | 1 hour | This cookie is used to control how our Site looks when a visitor to the website is on a third party customer journey. |
| AmigoProduct | First Party | 1 year | This cookie lets us know what type of guarantor loan you’re looking for. |
| AmigoReferrer | First Party | 1 month | This cookie helps us recognise if you came to our Site through a loan broker or comparison site. |
| JSESSIONID | Third Party | Deleted at end of each session | This cookie is used to store a session identifier and preserves user session states across page requests. You can find out more about New Relic Browser’s security measures at https://docs.newrelic.com/docs/browser/new-relic-browser/performance-quality/security-new-relic-browser. |
| RANDOM | First Party | Deleted at end of each session | This cookie is used by our load balancer to control which server traffic goes to. |
| _ga | First Party | 2 years | These cookies allow Google Analytics to analyse user sessions and actions to help us improve our Site. |
| _gat_UA-54816012-1 | 1 minute | ||
| _gat_UA-nnnnnnn-nn | Permanent | ||
| _gid | 1 day | ||
| _gcl_au | First Party | 3 months | This is a Google cookie used to track conversions. |
| _msuuid_2uouwnezu0 | First Party | 1 year | These cookies help track our paid search traffic, which helps us see what our customers are searching for when they come to our Site. |
| _msuuid | Third Party | ||
| 1P_JAR | Third Party | 1 month | This is a Google cookie used to collect website statistics and track conversion rates. |
| HSID | Third Party | 1 year | This is a Google security cookie used to authenticate users, prevent fraudulent use of login credentials and protect your data from unauthorised parties. |
| SIDCC | Third Party | 1 year | This is a security cookie to protect a user’s data from unauthorised access. |
| __Secure-APISID | Third Party | Deleted at end of each session | These cookies are used by Google reCAPTCHA and use a unique identifier for tracking purposes. |
| __Secure-HSID | |||
| __Secure-SSID | |||
| __cfduid | First Party | 1 month | This cookie is used as part of CloudFlare, which our site relies on. This is used to speed up page load times. |
| OptanonAlertBoxClosed | First Party | 1 year | The OptanonAlertBoxClosed cookie is set via our website, due to using a version of the cookie law compliance solution from OneTrust. It is set after a visitor has seen a cookie information notice. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
| OptanonConsent | The OptanonConsent cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. | ||
| Functional: these cookies enable specific functionality on our Site to help improve your experience or communicate with us. | |||
| Manychat | Third Party | 1 year | We also use a service provided by ManyChat.com on our Site and Facebook page that allows us to provide a customer service chatbot feature for customers. When a customer interacts with our Site, or Facebook messenger account, ManyChat sets Facebook cookies to administer the feature and to track behaviour including, but not limited to, device information and website interaction. You can find more about this at https://manychat.com/privacy.html. You can manage Facebook cookies on their site within your account settings. |
| xs | Third Party | 1 year | Facebook uses these cookies to keep you logged in, particularly for when you log in via third party sites. These can also be used for Facebook security (to check user and browser authorisation to access certain pages). wd is used specifically for Messenger chat windows. |
| wd | 7 days | ||
| presence | Deleted at the end of each session | ||
| sb | 1 year | ||
| c_user | 1 year | ||
| CSRFCookie | Third Party | Deleted at the end of each session | This cookie is a Security Cookie that prevents counterfeits from using our Web application. For example, it ensures the user is authenticated. CSRF stands for cross-site request forgery. |
| KievRPSSecAuth | Third Party | Deleted at the end of each session | Microsoft MSN cookies that help to ensure the proper functioning of the website. |
| ipv6 | Deleted at the end of each session | ||
| _HPVN | 390 days | ||
| WLID | 14 days | ||
| WLS | Deleted at the end of each session | ||
| _U | 14 days | ||
| PPLState | Deleted at the end of each session | ||
| SRCHUSR | 390 days | ||
| _EDGE_S | Deleted at the end of each session | ||
| _SS | Deleted at the end of each session | ||
| SRCHD | 390 days | ||
| SRCHUID | 390 days | ||
| NAP | Deleted at the end of each session | ||
| BCP | 1 year | ||
| ANON | 6 months | ||
| Analytics: these cookies tell us how many users are visiting our Site at specific times of the day and responding to different marketing activities. | |||
| __adal_ses | First Party | 1 hour | These cookies are from Adalyser and allow us to track website user activity when an Amigo Loans advert is aired on TV. |
| __adal_ca | 6 months | ||
| __adal_cw | 2 years | ||
| __adal_id | 14 days | ||
| __adal_root_domain_test_nnnnnnnnnnnnn | Deleted at end of each session | ||
| __gads | First Party | Deleted at end of each session | These cookies are for DoubleClick, an advertising business owned by Google, which we use to track conversions on our Site. |
| IDE | Third Party | 2 years | |
| SAPISID | 1 year | ||
| APISID | |||
| test_cookie | Expires immediately | ||
| DSID | 2 weeks | ||
| id | 2 months | ||
| _uetsid | First Party | 1 day | These cookies are utilised by Microsoft and allow us to track the effectiveness of advertising campaigns in Bing Ads. For more information please see https://support.microsoft.com/en-gb/help/260971/description-of-cookies. |
| _uetvid | 16 days | ||
| MUID | Third Party | 1 year | |
| SRCHHPGUSR | 390 days | ||
| _EDGE_V | 390 days | ||
| _RwBf | 1 year | ||
| SEARCH_SAMESITE | Third Party | 152 days | These are Google cookies. Google uses these cookies to help customise ads, user experience and remember user preferences on Google properties, like Google Search. |
| CONSENT | 22 years | ||
| NID | 1 year | ||
| SID | |||
| SSID | |||
| COMPASS | |||
| DV | 2 years | ||
| AID | Deleted at the end of each session | ||
| GMAIL_LOGIN | |||
| ANID | |||
| _gat_xxxxxxxxxxxxxxxxxxxxxxxxxx | First Party | Expires immediately | |
| _gclxxxx | Deleted at the end of each session | ||
| __Secure-3PAPISID | Third Party | 1 year | These cookies allow us to show personalised Google advertising, built on who our customers are and what they like. |
| __Secure-3PSID | |||
| __Secure-3PSIDCC | |||
| OTZ | 24 days | ||
| Conversion | 24 days | ||
| _fbp | First Party | 3 months |
These cookies allow us to measure the performance of our Facebook advertising and serve personalised adverts on the Facebook platform. They also allow us to use certain features on our Site such as 'share' plugins. For further details on Facebook cookies, please visit https://www.facebook.com/policies/cookies/. |
| fr | Third Party | ||
| Deleted at the end of each session | |||
| spin | 1 year, 1 day | ||
| datr | 2 years | ||
| YSC | Third Party | Deleted at end of each session | These are Cookies for Youtube, which is owned by Google. These cookies allow Google to keep statistics of what videos have been watched, and allow further functionality for videos embedded on our site. They also allow Youtube to display personalised advertising in the YouTube content on our Site. |
| PREF | 1.5 years | ||
| LOGIN_INFO | |||
| VISITOR_INFO1_LIVE | 6 months | ||
| GPS | 30 minutes | ||
| Performance: these cookies allow us to see how users interact with our Site to enable usability improvements. | |||
| _hjid | First Party | 1 year |
This cookie is for Hotjar, a service that shows us how people are using our Site so that we can improve the experience for you and other users, including by monitoring mouse movements and keystrokes (but not where you are inputting personal information), and may also ask you on our behalf to provide feedback to us. Hotjar is not intended to collect any information that could identify you and aggregates all data collected. Information about the cookies that the Hotjar service sets can be found at https://www.hotjar.com/cookies (under the heading "Cookies set by the hotjar script"). Further information about how Hotjar operates can be found at https://www.hotjar.com/privacy (see the "End Users" section). If you wish, you can disable Hotjar by changing the settings available at: https://www.hotjar.com/opt-out. This will prevent Hotjar from running when you visit our Site. |
| _hjAbsoluteSessionInProgress | 1 hour | ||
| _hjIncludedInPageviewSample | 2 minutes | ||
| _hjIncludedInSessionSample | |||
| _hjFirstSeen | Permanent | ||
| _hjTLDTest | Deleted at end of each session | ||
| _gaexp | First Party | 3 months | This cookie is for Google Optimize, a website A/B testing tool, provided by Google, Inc. Google sets this cookie to determine a user's inclusion in a website experiment - this does not record any personally identifiable information. We perform these experiments to improve the performance and usability of our Site. For more information about Google Optimize cookies click here (https://support.google.com/optimize/answer/6292487). |
Please note that the processing of your personal data in connection with cookies, and for other purposes, is governed by our Privacy Policy available at https://www.amigoloans.co.uk/privacy-policy.
In addition, we may also use web beacons (or clear GIFs) and other similar technologies in addition to, or in combination with, cookies. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a website or in an email and it helps us to understand the behaviour of visitors to our Site. More information on web beacons can be found at http://www.allaboutcookies.org/faqs/beacons.html. Please note that Amigo has no affiliation with, and is not responsible for, this third party website.
Google Analytics
Our Site uses Google Analytics, a web analytics service provided by Google, Inc. and its subsidiaries ("Google"). Google Analytics is a popular cookie-based web analysis service provided by Google, which we use to monitor how visitors use our Site, allow us to analyse data and to help us improve the Site.
Google’s privacy policy, available at https://www.google.com/policies/privacy/, provides additional information on Google’s data collection and processing activities. If you would like to adjust the data collected by Google Analytics, you can install the Google Analytics browser add-on, using the information provided here: https://www.google.com/policies/technologies/ads/. Additional information on how to opt out of Google's use of tracking technologies can be found by visiting the Google advertising opt-out page: https://tools.google.com/dlpage/gaoptout. For more information please visit http://www.google.com/analytics/. Please note that Amigo has no affiliation with, and is not responsible for, any of the information or tools provided by Google.
The information generated by the cookie about your use of our Site (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of our Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Facebook Ads
Our Site uses services provided by Facebook, Inc. and its subsidiaries ("Facebook") to deliver certain information to you, including adverts. You can control how Facebook uses data to show you ads by using your ad preference settings in Facebook. Further details on how Facebook processes personal data are available via Facebook's Cookie Notice. Information on Facebook advertising is available through Facebook's Ads Page. You can adjust your Facebook ads preferences here: https://www.facebook.com/ads/preferences/edit/. Please note that Amigo has no affiliation with, and is not responsible for, any of the information or tools provided by Facebook.
How can you control cookies and web beacons?
Most internet browsers are set to automatically accept cookies. Depending on your browser, you can set your browser to warn you before accepting cookies, or you can set it to refuse them. Please refer to the 'help' button (or similar) on your browser to learn more about how you can do this.
Disabling cookies may impact your experience on our Site.
If you use different devices to access our Site, you will need to ensure that each browser of each device is set to your cookie preference.
More information on how to manage cookies is available from: http://www.allaboutcookies.org/manage-cookies/. Please note that Amigo has no affiliation with, and is not responsible for, this third-party website.
In addition, you may opt-out from certain cookies by visiting the following third party websites and selecting which company cookies you would like to opt-out from: http://www.aboutads.info/choices/#completed and http://www.youronlinechoices.com/. Please note that Amigo has no affiliation with, and is not responsible for, these third-party websites.
