My friend has made their first payment and I still haven’t received my money
If you used the Recommend A Friend link on our website, your friend's loan was paid out and they made their first payment, you should be eligible for half of the bonus. Only after your friend has made their 3rd payment do we pay you the other half of the bonus.
If your friend has made their first payment more than 5 days ago and nothing has been paid out to you, please email us at [email protected]. Remember, if you're an existing customer and have outstanding payments on your account or the account you stand guarantor for, we will use the money to help clear the arrears.
Please read our Recommend a Friend Terms & Conditions.