These FAQs are designed to address any questions you might have about Amigo's situation, and how it might affect you.

Yes, our Customer Care team is available to assist you. Our opening hours are Monday to Friday from 09:00 to 17:00. We are available on:

Amigo Customer Care

Phone: 01202 629161

Email: [email protected]

The terms and conditions of all loans remain as agreed when the loan was taken out. Payment is due in line with your agreement. If you fail to make payments on time then this will affect your credit record. If you have any difficulty in making payments, please call the Amigo Customer Care team straight away on:

Amigo Customer Care

Phone: 01202 629161

Email: [email protected]

This does not affect the agreed terms and conditions of your loan.

Please check the FAQs section of the Amigo website, or contact our Customer Care team on: 

Amigo Customer Care

Phone: 01202 629161

Email: [email protected]

Our phone lines will remain open as usual, but please be aware that we’ll be handling a high volume of calls. Your wait may be a little longer than usual.

If you can’t repay your loan on time then please call the Amigo Customer Care team straight away.

Amigo Customer Care

Phone: 01202 629161

Email: [email protected]

The terms and conditions remain as agreed when your loan was taken out. If you are unable to make a payment on time then please call the Amigo Customer Care team straight away.

 

Amigo Customer Care

Phone: 01202 629161

Email: [email protected]

This isn’t a possibility as the company is no longer providing loans.

Your loan should be repaid as arranged when it was taken out (unless you have other arrangements agreed with our Collections team). Payments will be taken as usual. You don’t need to take any additional action.

If you receive any requests to make payment to an alternative account then please inform the Amigo Customer Care team straight away on:

Amigo Customer Care

Phone: 01202 629161

Email: [email protected]

Never give personal or account details to anyone who contacts you unexpectedly. We’ll never ask for your full bank details as a part of identity verification and without you informing us that you need to change them.