If you’ve received a loan application for someone at your address, there’s no need to panic. It’s usually just marketing and means someone has put down your own address by accident.
We’ll always verify a customer’s address before paying out their loan, so we’ll know they don’t live there before the application goes any further. Our loans also aren’t secured against any property so even if it did get paid out, it wouldn’t go on to affect you.
If you receive a letter in your own name stating that a loan has been paid out or a signature made without your knowledge, please call 01202 629 161 immediately (Monday 8 - 6pm, Tuesday - Thursday 8 - 7:30pm and Friday 8 - 6pm, Saturday 9 - 1pm).